This subject covers the foundational knowledge, skills, and values required to assist in delivering patient care and supporting health services in various healthcare settings. It includes competencies in maintaining a clean and safe environment, assisting patients with daily living activities, collecting and handling linen and waste properly, and supporting mobility and transport of patients. Emphasis is placed on understanding basic patient needs, upholding patient rights, practicing infection control, and working effectively within a healthcare team. The subject prepares learners for entry-level roles in hospitals, care facilities, and other healthcare institutions while promoting empathy, professionalism, and ethical responsibility in caregiving.
The HEALTH CARE SERVICES NC II Qualification consists of competencies that a person
must achieve to prepare and maintain beds, collect and maintain linen stocks at end-user
locations, assist with patient mobility, assist in transporting patients, assist with bio-psychosocial
support care of patients and handle waste in a health care environment.